TERMS & CONDITIONS
Children above the age of 12 years are welcome.
Children's cots/cribs are not available.
We do not accept dogs, with the exception of registered support dogs by prior arrangement.
All direct bookings can be cancelled free of charge up to 24 hours prior to check in date. We will then attempt to sell the room. If this is not possible the guest will be charged the first night booking cost.
The cancellation policy of online bookings will be dictated by the booking company.
In the event that we have to cancel your booking due to government guidance we will contact you as soon as possible and obviously no costs would be incurred.
Ensuring the privacy and security of your personal information is very important to us. Your personal data enables us to provide you with a service that you have booked. We do not release your information to third parties and we do not retain information relating to credit or debit cards. We use the information we are provided with lawfully and in accordance with legislation. The necessary information is retained for a short period after check out due to online accounting systems after which it is destroyed.